Keeping the Peace |
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Troopers
from Texas-based Alpha & Omega Royal Courtesy Mounted Patrol Work the United Center in Chicago. |
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| Even though the line of Springsteen fans waiting to get into the United Center in Downtown Chicago stretched for several blocks, calm and order was maintained. Five smartly uniformed riders worked their way along the line, subtly guiding the crowd of thousands, keeping a watchful eye for trouble from their lofty vantage point atop their respectful equine partners. Smiling, the troopers talked with individuals in line, mostly about their horses. Some fans even recognized some of the troopers and called the horses by name. | |||
| This is a typical day or night on patrol for members of the Alpha & Omega Royal Courtesy Mounted Patrol. This particular assignment took place on September 24 and 25 when A&O troopers provided security for concerts by Paul McCartney and Bruce Springsteen at the United Center in Chicago. Riders from Tennessee and New York joined John Garvey of Barrington, IL, supervisor of A&O mounted patrol security at the United Center for the two-night assignment. | ![]() |
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| Alpha & Omega Services, Inc. is a privately owned Texas Corporation formed exclusively to provide mounted horse patrol services. Opening for business in 1988, A&O is the oldest and largest supplier of mounted patrol security in the country, dispatching troops nationwide. Also known as Royal Courtesy Mounted patrol or RCMP, they specialize in weaponless security with confident, friendly, highly trained Troopers and their horses. According to the company, they “offer a presence that promotes goodwill to guests and deters anyone whose goal is not consistent with public safety.” | |||
| The company’s CEO, Frank Keller, is a native of Northern Illinois. As a youth, he took up riding at Hawthorn Hills Stable in Wauconda (now known as Happy Trails), working as a trail guide. After graduating from Barrington High School, he went on to study criminal justice at New Mexico State University. Horses continued to be part of his life, and in the early 80’s he developed the idea for a business that combined his experience with horses and his background in criminal law. | |||
| Keller devised a training regimen for horses and riders based on his reading of World War I cavalry manuals. His goal was to provide professionally trained observers on horseback who are customer service oriented. Drawing from the cavalry background, he determined that the troopers would wear distinctive uniforms that would command respect while offering an authoritative, yet friendly presence. | |||
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He put his ideas into action and Alpha & Omega Royal Courtesy Mounted Patrol was born. The company began by providing mounted security for parking lots at large malls. In marketing their services Keller cites studies indicating that a mounted Trooper is six times more visible due to his or her position, than a foot patrol, bike patrol or motorized unit. He or she sits eight to ten feet high towering over the tops of parked vehicles and allowing exceptional visibility, having a 360 degree range of vision at all times. Company literature states, “Our Troopers and well-trained horses command respect, creating unsurpassed efficiency and an aura of comfort for the patron or guest.” | ||
| The five troopers that patrolled the United Center in September did command respect and provide an aura of comfort, as the two concerts come off without a hitch. Their detail included providing security for the loading dock area where the talent entered the arena, and also one of the main gates (near the Michael Jordan statue) where a lot of scalping and panhandling typically takes place. | |||
| Keller hand-picks riders from his troops in 18 states sending them to various locations. This assignment was covered by husband and wife team Tracy and Jamie Miller of Clarksville, TN, Billy McKerchie and Craig Prior from Phoenix, NY and John Garvey of Barrington, IL. In addition to acting as head of A&O mounted patrol security at the United Center for the past three years, Garvey is also a mounted patrol officer trainer, frequently instructing for the A&O training academies. The 35-year veteran of the horse world and owner of Country Charm Farm in Barrington, IL often hosts training sessions at his northern Illinois farm. | |||
The four troopers who travelled to Chicago benefited from a weekend of sharpening their skills and broadening their horizons. Garvey conducted a “mini-training” seminar, standard procedure for A&O assignments. Jamie Miller explains, “Every gig we do, it’s always training, always different learning. I pick up something at each assignment.” He added, “It’s a great job, always interesting and fun.” Well trained horses and troopers are a hallmark of A&O. Garvey explains, “Every candidate has to pass a test of horsemanship and riding skills. Horses have to do different leg yielding similar to first level dressage and perform a test, similar to a trail class. Horses have to walk over cavalettis, across a canvas, under a hanging canvas, over a bridge and sometimes even a teeter-totter.” They are then exposed to both light and heavy sensory stimulation such as opening an umbrella in front of the horse, tossing a hula hoop toward him, or setting off firecrackers near him. One of the more unusual tests is driving a remote control car towards the horse, under him and even around him. Regarding this exercise, Garvey said, “We’re looking for a horse who reacts, but keeps his head and listens to the rider.” From the human side, there are also specific requirements for trooper candidates. According to the A&O website, “Troopers must possess people skills that enable them to easily talk with adults and children. Employees serve as Ambassadors of Goodwill and positive role models within communities. They must also be in good physical condition and substance free, ranging from 18-69 years of age. They are comprised of both men and women from all walks of life...and live and ride by the impeccable standards of professionalism and horsemanship found in the RCMP Standard Operating Procedures Manual.” Referring to the Chicago concert assignment, Garvey said, “Some of the people we’ll come across in the inner city (both kids and adults) have never seen horses before. The horses are a great entree’ to conversation and friendship with people you never knew. You start talking and all of a sudden, everyone’s relaxed.” Providing public relations and security for concerts has become A&O’s primary purpose. As promoters become familiar with their work, they see the value in it and bring them in for big jobs. Some of the larger assignments of this past summer included the Grateful Dead concert at Alpine Valley in Wisconsin, Berkfest in the Berkshire Mountains in Massachussets and The Bonaroo Music Fest in Tennessee. Bonaroo attracted over 80,000 fans and A&O sent 45 horses, earning the distinction of the largest peacetime cavalry every assembled in non war time. The Woodstock festival in upstate New York had a history of having trouble, but after the A&O mounted patrol was brought in, the trouble subsided. Truly impressed the Governor of New York was quoted as saying, “There will never be another mass gathering in New York without horses.” The group has also seen a rise in awareness and need for control after the 9/11 Terrorist Attacks. Mounted riders are not only a deterrent to crime, but the riders serve as hosts and hostesses on horseback. Riders can easily maneuver in situations that may be difficult for traditional patrols. When trouble does start to break out, they move in to curtail it quickly. Normal procedure would be to call for six or more horses for a formation ride. They come in together, face the crowd and politely ask them if they would move. The reception they get is generally positive. With their red uniform shirts, black breeches with a gold stripe and polished boots, they “fit the image.” Garvey explains, “Our dress and horses and demeanor (our cleanliness and the look we have) commands respect.” Along with the trained and diplomatic troopers, the horses themselves do a good job of commanding respect and earning friends. It’s not uncommon for “groupies” who attend many concerts to recognize the horses and riders from one year to the next. In Chicago, Billy McKerchie rode Barry, a 9-year-old Belgian and Craig Prior’s mount was Casey, a 5-year-old Percheron. The “big boys” as they refer to them are gentle and safe, but who wouldn’t back off with one of them closing in on you? Jamie Miller’s partner, a 5-year-old mule, is a real conversation starter. Even though he might not be the classic example of a mounted patrol horse that would pop into your mind first, he fits the company requirements well: “a gentle, calm spirit with no prior history of meanness, i.e., rearing, biting or kicking.” The diversity of horses is rounded out with Tracy Miller’s 6-year-old Quarter Horse mare and John Garvey’s 10-year-old Morgan. |
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| A&O is Recruiting .... | |||
| A&O
is actively recruiting new members to be available for nationwide service.
Candidates must have their own horse, truck and trailer, and be open
to travel for both assignments and in-service training. With the exception
of troopers who work regularly on parking lot duty in Texas, the position
is part time. Troopers are pretty evenly split (between men and women),
however, the majority seem to be those who are self-employed or without
a full time job commitment. |
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| New Recruits ... | |||
| New
recruits must attend a mandatory five-day mounted certification Academy.
Once certified, and based on their performance, troopers can progress
in rank and stature. When asked what attracted him to becoming a mounted
trooper with A&O, Jamie Miller said, “The three best things
I like to do are ride horses, watch people and make money. [With this
job] I can do all three.” Over 250 horsemen across the nation
feel the same and fully enjoy the distinction they have earned as
troopers with Alpha & Omega RCMP. |
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| For More Information: | |||
| For more information about Alpha & Omega Royal Courtesy mounted Patrol, please visit their website: www.mountedpatrol.com. With questions about recruitment in the Midwest, contact John Garvey at Country Charm Farm, 847/726-1197. | |||